Can I return on Ebay? How can I get my money back after a refund? What can I do to get a refund on my purchase? What steps do I need to follow to return an Ebay item?
Buying on Ebay is extremely simple and offers several advantages, thanks to the speed and security of the site. Ebay has a huge range of items of all types, sizes and colors. Hence it is positioned as one of the best places to go make online purchases.
However, in some cases it may be that an item or product purchased arrives damaged, defective or not as expected, in which case it is possible to make a return and obtain a refund of the money deposited.
In some cases, the refund can range from a partial refund to a full refund. In case you don't know how make returns on Ebay and request a refund, today at miracomosehace we explain how to do it.
If you are logged into Ebay and purchased any item, but it does not match what you expected, it is damaged, defective or it does not match its description, you can make a return and request a cash refund.
In Ebay it is important before making any purchase, to check if the seller makes any returns. In the event that the purchase clause establishes that no refunds are made, it will be more difficult to get a refund.
There are several sellers on Ebay who offer refund service for the item. However, it is important to check the times in which it is possible to request a return or refund and the payment methods with which to obtain it.
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How to request a return on Ebay
The first step to make a return on the Ebay platform is to enter your online account, so if you are unable to enter your Ebay account, do not you can do it . Once you are in your account, you need to go to your purchase history.
To enter the history of your purchases on Ebay you have to go to your profile section and click on settings and then press "Purchase history". Or you can enter directly from the application by pressing the drop-down menu located in the corner of the screen.
In your purchase history, you need to select the item you received and are not satisfied with. Beside that, it should the option "Return this item" appears.
To continue with the procedure, you must fill out a form in which you explain the reason that led to the return. In the event that the item you received is in poor condition, defective or does not match the description in the sales publication, you can add 10 photos of the same.
Once the form has been filled in, click on Submit. You can follow your case in the section "Status of requests".
On Ebay you can pay with paypal, generally when you make payments through this platform you can get a refund through it.
How can I get my money back on Ebay?
If the product you got wasn't what you had in mind, Ebay offers you the refund option , which makes it a fairly complete and safe page for its users. Thanks to this, in recent years it has had a great boom thanks to its agility in solving the problems presented by the user. Logistic structures, if this is one of its essential characteristics and with greater weight in the face of the competition. However, this process may take a few days, but here you will learn how to do it step by step.
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After filled out the return form on Ebay , the seller has 3 working days to reply to the form. The seller's response on Ebay will depend on the reason for returning the item.
How long does Ebay take to make a refund?
If the return process is approved, you will have 10 working days to return the item to the seller.
Within 2 days of receiving the returned item, the seller can refund the item as agreed. In case the refund is carried out through the Paypal platform, it may take 3 to 5 days.
If you paid for the item with a credit card, the refund process may take up to 30 working days.
If there is one thing you can be sure of, it is that Ebay will take care of accompanying you and being present throughout the refund process . Therefore, in addition to offering you a wide variety of services, it is at your disposal to solve the situations that arise. And in some cases, you can interact as a mediator between both parties. In addition to this, you can rest assured because even if your repayment is delayed in some cases, your money will be returned to you, the fair and exact amount that you deposited in the first instance. Don't worry, rest assured that with Ebay your process is totally safe.