How to Track or Track My Order on Shein - Complete Guide

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Catherine Le Nevez

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Among the items most purchased online are clothing and other items such as footwear and accessories; How is the order tracked on Shein when a purchase is made?

Knowing that the order has already been shipped or not, whether it has already arrived in the country of destination or if it is being held in a customs office are some of the questions that arise. pose the people that they buy in virtual stores.

    How to track my order on Shein?

    When purchasing a product within the Shein virtual platform, it automatically generates an identification number of the package shipped and this code is sent to the e-mail provided by the buyer, the function of this code is to track the package sent and be able to follow it.

    The steps to track the shipment are:

    First, you have to access the Shein site , then click on the YO button or on the profile photo to display a window, in this section of my orders you need to look for the Sent button.

    Once inside the page it shows all the orders placed by the person and the status of each of them, when what you want to track already appears as sent you can press the follow or track button .

    If you have not received the code or you do not have it at hand, this code appears in this part as well as the name of the package where the order will arrive, finally with this you can track your purchase in the application EBANX TRACK , just attach the code and there you can see where the package is and how long it takes to have it with you and be able to try on new outfits.

    What is Shein?

    Shein is a virtual shop of Chinese origin specialized in the sale of latest generation and avant-garde fashion accessories and fine clothing focused on women, men, children and adolescents with various, modern items with a lot of marketing and prestige in the world.

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    This page has low and affordable prices and offers that give it an edge over other clothing stores. And although its main office is in the People's Republic of China, it has several branches around the world, including stand out those in United States, Mexico and some in Europe.

    Similarly, Shein has specific online stores for different countries, also has the ability to deliver to more than 221 countries, including several in Latin America ; Venezuela is not currently included, you just have to enter and place the order you prefer.

    Delay time for an order

    The time it takes for an order to arrive in the hands of the person buy the item depends on several factors as with any other virtual shop, it mainly depends on whether the country from which the purchase is made has a Shein branch.

    In general, if there is a branch in that country, there standard shipping takes 3 to 5 days if there is no problem, likewise there is an option to pay for an express shipping where the clothes only take 2 days to arrive at your destiny.

    On the other hand, when the country has no branches or when Shein does not ship directly to this country, this is the case in Venezuela; The order it may take a little longer and last up to 15 or 20 days, as you need to send the goods to another country and hire another parcel delivery company there.

    When ordering in virtual stores it is necessary to take into account that there are some factors that may delay the delivery of the package , such as documentation or package packaging, as well as when invalid addresses are provided or there is a package hold at customs.

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