Logging into your Uber account is undoubtedly a very simple and basic process. Even so, problems can arise on many occasions, so today we offer you the solution to "I cannot enter or use Uber on my mobile" - Uber does not work.
You are entering the wrong data
The first thing you should check in case you can't log into your Google account from your mobile is to check your data. It may sound elementary, but sometimes the most obvious thing turns out to be the problem, which is you may have entered your details incorrectly .
Therefore, carefully check what you are typing when entering your password. Check that you have not activated capital letters or that you have entered the wrong symbol. At the same time, it is recommended to analyze each of the typed letters, since there is a possibility that one or the other character will be skipped.
Note that if you enter the wrong password too many times, the platform may detect it as suspicious. This could result in being banned from accessing your account, for this reason try to enter your details correctly .
What if I changed my number? There are also ways to get your Uber account back if you changed your number, on the other hand, you can try other options if you can't log in.
Try resetting your password if you can't use Uber
If after verifying the data while entering your password, the problem persists, you may have forgot password . If so, you can try resetting your Uber account password.
Fortunately, the company provides all the tools to recover your account with great ease. You can try this method by going to recover the Uber account. In this space, write your email and the information requested by the platform.
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After providing the above information, you will receive all relevant information to recover your account. This way, you can enter a new password on your account, solving the problem of not being able to enter Uber from your mobile.
Check your internet connection
We must discard the obvious in order to solve our problems. You may not be able to log into your Uber account from your mobile, simply because there is no internet connection . It's rare, but a momentary problem can prevent you from logging into your account.
Just check that your internet connection is working. If you are unable to log in after verifying that the internet is not the culprit, you can try other technical settings to fix this problem.
Clear the cache when you can't log into your Uber account on your mobile
It is very common to talk about cleaning an application's cache or data to make it work, the truth is that it often works. In fact, if you have a constant error, it could be due to the data stored on the mobile. Therefore, it is best to try to clear the Uber cache and data.
- The process is basic, just go on " Settings ".
- Look for the option " Applications "And there you find the Uber app.
- Click the Uber app, then click " Archiving "and finally activate the options" Clear cache " is " Clear data ".
Update the Uber app if you can't log in on your mobile
The reason that prevents you from accessing Uber on your mobile may be that you don't have the updated application. That said, simply go to the app store of your mobile device, search for " Uber "and verify that the application is up to date.
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In case the option " Update ", just click on it and wait for the update process to complete.
On the other hand, if none of the above solutions work to access your Uber account, contact the company's technical support, where they can possibly help you. And if there is still no solution, remember that you can always easily create an Uber account and continue enjoying its services.