Solution error: "I don't upload or play Instagram videos"

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Catherine Le Nevez
@catherinelenevez
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It is possible that after logging into Instagram from your mobile you will find that the application is not working or that the videos are not loading. If so, today we offer you the solution to the error: "Instagram videos are not uploaded or played" .

Causes of not uploading videos to Instagram

The reasons why videos do not upload to Instagram can be different, however, below we will list the most common problems .



Problemi del server Server

It is something very strange, since Instagram's servers are very efficient. In any case, the possibility exists that a problem exists technical momentary you prevent you from viewing videos on Instagram .

It wouldn't be the first time this has happened, there have been times when Instagram has been acting weird because of server failures . In many cases, this means that the videos simply don't load.

However, remember that you can check it out by visiting any news channel or by asking your friends directly if they have such a problem.

Your data is gone

Videos are the content that most of the internet consumes on the Instagram platform, so the data doesn't seem very well positioned for this use. In other words, videos they will quickly use your data in fact, avoiding video playback is a way to save data on your mobile.

Therefore, if you see that the Instagram videos are not loading, check that you still have some data. In turn, connect a Wi-Fi network to check.


The Wi-Fi connection is not working

An error in the Wi-Fi connection can cause problems loading videos . Therefore, it is essential to know how to fix WiFi connection problems on Android phones to avoid this problem.


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In turn, the possibility exists that it is necessary restart the router or directly check the connection by other means.

The app is out of date

The Instagram application is constantly updated, not only to integrate various improvements, the updates also serve to solve problems. Among these problems, many times there is the video playback failure .

Your device is very old and not working

A slow or overloaded phone can cause problems when uploading Instagram videos. Therefore, if yours phone is old , this could be the reason why this problem occurs. On the other hand, if your mobile is new, you may have to try some methods to speed up and make your mobile faster.

Solutions to the error that videos do not upload to Instagram

After analyzing the possible causes of the error, it is time to apply the solutions. The following is recommended in case videos are not uploaded to Instagram .

Clear Instagram cache and data to fix video upload problem

It is one of the most common solutions we find in Android for almost all types of errors, but many times it works. Even so, before performing the following process, it is recommended that you are aware of your account information ( username and password ), as there is a possibility that this data will be deleted.



  • First, go to the " Settings / configuration ".
  • Here you will see the " Applications ", click this option.
  • Among all the applications you have to search for " Instagram ". Once found, press on it.
  • Although this may vary by device, in most cases the " Archiving ", click this option.
  • Within the storage options, locate " Clear give " is " Clear cache Click on both options and try to play the videos again.
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Update the application to fix the video issue

Updating the application helps the software to work properly and many times helps to resolve errors commonly when loading videos.


  • If you don't know how to update the application, simply open the application " Play Store ”And go to the search engine located at the top. There you write " Instagram "and click the button to search.
  • Just click on the option " Update "and wait for the process to complete.
  • As simple as it is, this often helps solve the problem that prevents videos from loading.
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