Solution error: "WhatsApp Web not opening or not working"

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Philippe Gloaguen
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WhatsApp among one of its many tools has that not only can we use the app from an Android phone or iPhone or download it to a tablet, but we can use it on a laptop or computer and we don't necessarily have to download the application in its desktop version. Now we can use WhatsApp in its Web version. This is quite simple and very convenient for all people who, for example, work or study using it.

In addition to being more comfortable to use, many people find it easier to type on a computer keyboard than on a mobile phone. WhatsApp Web is pretty much like using it on your phone , you can write to your contacts, send audio voice, images, send files and documents, create groups and view and respond to the status of your contacts.



    How to know if my browser is compatible with WhatsApp Web

    The web version of our favorite instant messaging application it does not impose many requirements to be able to use it from our computer at home or at work. Therefore, WhatsApp does not place any restrictions on the type of computer or its system; rather, it limits their use to the most used browsers.

    This means that not all browsers are compatible with this web version; where it can only be used by accessing via: Google Chrome, Safari, Mozilla Firefox, Opera e Microsoft Edge. Therefore, as a user you will only be able to log in with the aforementioned browsers, otherwise it will be impossible to use it.

    What is the correct way to access WhatsApp Web?

    Accessing WhatsApp Web turns out to be so easy that we can summarize it in two simple steps for you. But you must have your mobile device at hand with the app open and verify that you will open it from one of the five browsers compatible with this version of the platform.



    Go to web.whatsapp.com

    As a first step you have to enter your browser, Chrome, Mozilla, Safari, etc; In the URL bar enter the following address 'web.whatsapp.com' as is and click search. There the official site will load you and you will see a QR code and a welcome type to use this new version of the app.

    Scan the QR on the screen with your phone

    Now, to be able to access WhatsApp Web, you just need to scan a QR code that appears on the main WhatsApp screen on your computer, this will show your WhatsApp right there. It is quite simple to do, so there are no complications and WhatsApp Web is safe .

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    To properly scan the QR code you need to do the following: first open WhatsApp on your mobile, then go to where the settings are (three vertical dots on the right side of the screen); here you will search for WhatsApp Web and press it ; then the camera will activate to be able to scan, put your phone in front of the PC, run the scan and voila, your WhatsApp will be systematically opened on your computer.

    Possible causes for WhatsApp Web not working

    Like many applications, no matter how good they are, we always find a flaw, even if it's very small. Several users have filed the complaint that WhatsApp web does not load, does not open or does not work and this can get very frustrating and more when we have to swear to open our WhatsApp on the web.


    We know how stressful it is when an application does not want to load or not work and even more when we need to use it urgently. That's why we have more options so you can fix your problems if none of the above options worked for you.


    This need not worry us, there may be several factors that make the application not working at the moment. Here we will explain some solutions to this annoying problem.

    There is a possibility that WhatsApp Web don't want to work on some PCs or computers , as it does not allow its connection. Many times we try to access the platform from a computer located in our school, university or work, etc.

    There is no Internet connection

    A very common mistake in users when using the web version of WhatsApp is that an Internet connection is not established on the PC or mobile phone; this means you can't open it or it won't update you. To solve the problem it is necessary to check if the network that provides the internet is working; then you have to open another webpage to see if it loads.

    Read How to fix a keyboard or some keys that don't work on my PC? - Step by step guide

    You should also note that your cell phone has a WI-FI signal or mobile data; in case it is neither, you can restart the router and internet modem , as well as the pc to make sure it connects and; If the error persists, call your internet technician to supervise the connection.


    The phone is off

    Another possible option for which you cannot enter WhatsApp, could be because your mobile is turned off, out of order, with no network connection or in airplane mode. Therefore, check that your mobile is active when you will use or use WhatsApp Web; otherwise it will be closed, the messages will not send or update the notifications.

    Problems with the QR

    It is possible that the QR has problems to be able to access WhatsApp Web; That is it could be due to the fact that the code is wrong from the PC or that the mobile phone cannot read it clearly. To solve the problem, we suggest updating your browser; change the browser you are using; check that your mobile phone is connected to the Internet and that your camera is working normally or; delete the cookies that are stored in the browser.


    WhatsApp is under maintenance

    It is very common that the problem also occurs because "WhatsApp is under maintenance"; This usually happens when they are performing maintenance on the platform or their connection has gone down on all devices or some problem with the servers and they are trying to fix it. Here you have to wait for a prudent time as you can not do anything because it is a problem directly from the WhatsApp system.

    One of the very common reasons for these problems and which you are never aware of is that the server WhatsApp Web is not working. This problem usually occurs and we have to wait for the server to work again. We can check from the computer if the server is down.

    The best way to know if the WhatsApp Web platform is inactive is to do it from the incognito mode in Google Chrome, this can help you not only to solve the current problem with WhatsApp Web. But for when you want to browse privately, this way your browsing data will not be saved.

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    Once open the WhatsApp Web platform in incognito mode, you will see if it proceeds to open, if the web opens it is likely a problem with the browser cache. To fix this you should go where it says settings, look for the history and select "delete browsing history" and select the cache to proceed with the deletion.

    Is it possible to use WhatsApp Web from a mobile device?

    Since WhatsApp Web is a version compatible with some specific browsers, it can be used both on a computer and on any mobile or tablet . For this, log into the browser of another phone and put it in desktop mode (so that it looks like a PC); So go to the WhatsApp web page, scan the QR code with your mobile and that's it, it's so easy to see your WhatsApp in another phone's browser.

    WhatsApp Web Solution Won't Open in My Browser

    These are the easiest steps to follow to solve your WhatsApp Web problem. We also remind you that you should check if you have an internet connection on both your computer and mobile phone at that moment since without the internet on both devices the platform will not load or open.

    If you see that the application does not seem to react, does not load and does not show anything on the screen, it is very likely that the platform is blocked by a firewall. The most advisable thing in these cases is use a VPN to be able to unblock the network and therefore in this way we will be able to use it and we will have free access to the page.

    We all know there are many VPNs and knowing which are the best VPN extensions will help you quickly solve your problem , the best part is that using this is completely safe.

    If your problem has not been solved and you know it has to do with your internet connection, you should contact your internet provider's company and resolve your error.

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