Why is my Epson printer not printing and has ink? How can I clean the heads?

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Philippe Gloaguen

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Sometimes we leave our Epson printer without using it for a while and when we want to reuse it it doesn't work as we expect. This happens because the ink that accumulates between the inkwells dries up , in addition to the fact that the head (in charge of launching the ink during printing) is filled with it and the same process takes place, so the ink that remains stored prevents our printer from carrying out its activity correctly.

On other occasions it happens that when printing from the mobile phone with Android or with the PC, we observe a decrease in image quality, loss of color, lack of sharpness, tendency to only one color, image distortion, color degradation, etc. .. Also, it may be due dust or ink residue clogging the nozzles and dent the print head.

That is why here we will briefly explain how to easily solve this problem that sometimes generates unnecessary expenses. There are two different ways which can be applied in a comfortable and easy way, the first is basic and elementary using only your computer; the other requires a little more concentration and work.

    How to check if my Epson printer has ink?

    see all information about your Epson printer , you will need to have the appropriate drivers installed. Now look for the Epson icon on the toolbar and access its options by double clicking.

    Printer options will appear, here locate the "Utilities" tab, depending on your model, it should appear an option called EPSON Status Monitor 3 , click on the icon and you will see the cartridges and the amount of ink they have.

    Check your printer from your PC

      However, in some cases this process fails , then a more thorough cleaning is used in order to recover a print quality and productivity of our Epson, here we need some accessible tools to help us do this job; You also have to be very subtle in order not to cause serious damage.

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      When you see that the previous process did not work, you tend to believe that there are no other alternatives and even think that you should buy a new printer or take it to a specialist.

      What usually happens is that the nozzles are heavily clogged with dried ink or that the obstruction is directly in the print head despite the ink levels the cartridges are with, the print is bad; Other people can go a long time without using Epson for a few weeks or months and this causes the ink to dry out and unable to print.

      So here we will help you to do a proper cleaning head and injectors so that you can solve this problem easily and comfortably from your home. For this you need to have a set of tools and follow the procedure described below.

      How to test the injectors

      Turn off the printer completely and add a letter or A4 size sheet. After feeding the paper, press the power button and the at the same time button with a small inverted triangle inside a circle .

      Immediately the printer starts working, I'll start the nozzle check process . Keep in mind that uncropped lines should be showing, if you see a cut or smudge it could be that the ink is missing or a cartridge is not working.

      How to clean the printer heads

      Before you start, make sure you have A4 or letter paper in your printer. Turn off the printer completely, then press the button with the inverted triangle in a circle. Press the button until the power button starts flashing, the heads should be cleaned at this point. You can check this by testing the injectors.

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      Head Cleaning in Windows

      It is best to open the Windows "Settings" menu, once there, go to "Devices". On the left, the "Printers and Scanners" tab will appear, click on it. On the right, locate your printer and click there, Than we click on "Manage" .

      This time, locate "Printing Preferences" . Here, look for the "Maintenance" tab at the top. You will see the 'Head Cleaning' option, press on it to start.

      Clean your heads on Mac

      Go to the Apple menu, then you need to locate the "System Preferences" section. In this section it is present 'Print and Fax' option , here choose the model of your Epson printer.

      An option with a name similar to "Options and Spare Parts" should appear, here you need to click on "Utilities". In the end, the 'Head cleaning' option will appear , tap on it to start.

      What do I need to clean the heads manually?

      • A screwdriver (star and blade); glass cleaner; three syringes or injectors; waste paper; and a plastic cup


        Maintenance of the printer cartridges

        Definitely the options control of nozzles and head cleaning they are highly recommended. At the same time, be sure to use the printer relatively consistently and be careful not to collect dust.

        We recommend store the printer in a suitable place , where it is well ventilated and without humidity, in turn, avoid paper jams, use original cartridges and spare parts.

        How to reset Epson cartridges

        This process it works when one of the cartridges is not recognized . First of all, turn off the Epson printer completely, also unplug it from the power source. Remove all cartridges from the printer.

        Insert only the cartridge that had the problem and wait approximately 20 minutes before turning the computer back on. From the Epson configuration menu, in 'EPSON Status Monitor' check if the cartridge works, if yes, repeat the above process and re-install all cartridges.

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        Are the Epson Ecotank refillable cartridges of good quality?

        Le ammunition really Epson Ecotank refillable are good . In fact, this type of printer is the most recommended if you want to buy a new one. Mind you, it is very important to purchase the appropriate ink supplied by Epson to get the best possible performance.

        Most common print quality problems

        There are many reasons why Epson printers don't print, even when we have ink. Let's take a look at some of the more common problems that can occur .

        Horizontal bands

        The best thing would be do a nozzle check , this way you will see if the printer has problems. It is also a good idea to run "Print Head Alignment" from the printer menu.

        Vertical misalignment or bands

        If the lines are misaligned when printing, the sheet may not be set correctly , verify it. You can also use the "Head Alignment" feature which also helps with this.

        Wrong colors

        First of all it is necessary check that the 'Special Color' mode is not active , a clear example of this is the 'Grayscale'. Ink levels may be low, you can see this from the software. In turn, do not forget to test the injectors and their alignment.

        Smudged print

        The first thing to avoid this kind of inconvenience is check the card status . The paper used must be the correct size and in good condition. You can also try cleaning the print area thoroughly, sometimes the ink will build up and cause this problem.

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