Why is my Smart TV left with a black or frozen screen? - Solution

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Catherine Le Nevez
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If you've wondered, why the my Smart TV is left with a black or frozen screen ? And you want to fix it quickly to keep enjoying the content. Here we will explain the possible solutions for this problem.

Smart TVs are a series of modern televisions , in which we can do hundreds of new things, compared to classic flat screen TVs, these have a lot of comforts and, depending on the brand, can have an integrated Android system. This allows you to have the possibility of having apps of all kinds, being able to install them via USB as if they were a PC.



Why does my Smart TV have a black screen?

If you have the problem that when you turn on your Smart TV , it stays with a black screen and you can't make out anything. The first thing you should try is to unplug the TV for a while, to rule out that it has an overload in its power source. This would be the best case, as it would not need any major complications.

Also, you should check if your TV model has a reset button on the back near the connectors. This button is usually much smaller than the others. And if that's the case and you have the option, you need to turn on the device and press the reset button for at least 10 seconds. This will cause the TV to reset its settings, allowing you to correct an error due to an incorrect configuration.

If none of these solutions work, the problem may be a little more serious and the display's internal lighting has been damaged. Most of these TVs use LED diodes, which are a kind of very small "light bulb" responsible for the light on the screen.



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If you have the courage and have the necessary tools, you can do it a quick check by discovering the Smart TV , you will need to do this on a clean surface to place the screen. When you try to turn it on, you can check if the LEDs are flashing or just giving no signal. If this is the case and they are damaged, the only way to fix it is to buy a new LED strip and make the change.

Why does my Smart TV freeze?

If you are using the TV and the screen suddenly freezes, this could be mainly due to an issue with the app in running or a faulty update.

To confirm this you can restart the device via the menu, to do this you have to use the command, or although you are using your mobile as a remote control, you can too. If you open the menu you can access the menu to configure the device.

In the last section of the menu you should see the option to restart the device, Click the "OK" button and the device it should reboot. If the problem occurs only in a specific app, you should think about uninstalling and downloading it again, in order to fix any errors you have.

In case the freezing problem occurs in any app or even in the menu itself, you should think about updating the software of your Smart TV, as it may have an error that is causing it to freeze.


Recommendations so that this problem does not occur

When using these devices, it is very important that you have a clear specification of the same and how much it can support know how many apps you can install before filling its capacity.


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It is important to be aware of this as many people overload their smart TVs with information, causing them to slow down and perform their activities incorrectly. causing crashes and freezes.


As for the LEDs and the fact that the screen remains black, it could be due to a power failure , because LED technology, while being very innovative and affordable, is very sensitive to electrical fluctuations. This means that high voltages are deadly for them and if your television has been exposed to these kinds of situations, it is very likely that they are damaged.

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